Terms of Service

Last updated

Agreement

By using FreeFitFuel (freefitfuel.com and freefitfuel.app) you agree to these Terms. If you don't agree, please stop using the service.

FreeFitFuel is currently delivered as a mobile-friendly web application. A native iOS app may be added in future; if that happens, additional App Store terms will apply and be posted here.

What FreeFitFuel is, and isn't

FreeFitFuel is a general fitness, nutrition and wellbeing companion. The training, nutrition, and recovery suggestions it generates are informational, not medical advice. They are not a substitute for guidance from a qualified doctor, physiotherapist, or registered dietitian.

Always check with a healthcare professional before starting a new exercise programme, especially if you have an existing injury, condition, or are pregnant. Stop and seek medical help if you experience pain, dizziness, or other warning signs.

Subscriptions & pricing

  • FreeFitFuel Pro Monthly — £5.00 per month, auto-renewing.
  • FreeFitFuel Pro Annual — £25.00 per year, auto-renewing.
  • Founder Annual — £19.00 per year, auto-renewing, price locked for life (available while founder places remain).
  • Prices are in GBP and include applicable VAT.
  • All prices are shown on the homepage at time of purchase. If prices change, existing subscribers keep their current rate until their next renewal.

Payment, renewal & cancellation

  • Payments are processed by Stripe. We do not store your card number — Stripe holds it securely under PCI-DSS.
  • Your subscription renews automatically at the end of each billing period. You are charged on the day of renewal.
  • You can cancel at any time from Settings → Manage subscription, or by emailing hello@freefitfuel.com. Cancellation stops future renewals; access continues until the end of the current paid period.
  • If you lose access after paying (new device, cleared browser data, etc.), use Settings → "Already paid? Recover by email" to restore your Pro entitlement.

Refunds

We handle refunds directly. If you're within 14 days of a first purchase and haven't used the service materially, email hello@freefitfuel.com and we'll refund you in full via Stripe. Beyond that we consider refunds on a case-by-case basis. Nothing here removes any statutory consumer rights you have under UK or EU law.

Referral programme

Users can share a personal referral code that grants a friend 30 days of Pro on first redeem, and adds 60 days to the referrer's own subscription. Codes can only be redeemed once per device, cannot be redeemed on your own account, and have no cash value.

Acceptable use

You agree to use FreeFitFuel for your own personal training and wellbeing. Don't attempt to reverse-engineer the service, abuse the AI Coach to generate harmful content, share your subscription with people who haven't paid, or upload illegal or non-consensual images to Food Snap.

AI-generated content

Workouts, meal plans, recovery sessions, coach replies and meal images are generated by large language and image models. Output can occasionally be inaccurate. Treat AI advice as a starting point — apply common sense and your knowledge of your own body.

Your content

You retain ownership of plan inputs, lift logs, food photos, and chat messages you create. You grant us a non-exclusive licence to process this content in order to deliver the service. We will not sell, license, or share it with third parties beyond the processors listed in our Privacy Policy.

Intellectual property

The FreeFitFuel name, logo, exercise library, prompts, curriculum content and interface are owned by us and protected by copyright and trademark law. You may not copy or redistribute them without written permission.

Limitation of liability

FreeFitFuel is provided "as is". To the maximum extent permitted by law, we are not liable for indirect or consequential losses, missed training results, injuries arising from following AI-generated guidance, or for any temporary unavailability of the service.

Termination

You can stop using the service and cancel your subscription at any time. We can suspend or terminate access if these Terms are breached.

Changes to these Terms

We may update these Terms occasionally. Material changes will be highlighted in the app before they take effect.

Governing law

These Terms are governed by the laws of England and Wales. Disputes will be handled by the courts of England and Wales.

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